Tools & Instruments

Stakeholder Management Workshop

One to two days workshop for senior managers aiming to create awareness of the importance of gaining stakeholder insights for the successful development of the business.  Participants leave the workshop with the first draft of their organisation’s stakeholder and issue map.

Also offered as a stand alone product.  Please get in touch for details.

External Communications Review and Strategy Development

Such review is often performed to support company’s external stakeholder engagement initiatives if the need is identified in the initial stage.

Also offered as a stand alone product.  Please get in touch for details.

Internal Communications Review and Strategy Development

Such review is often performed to support company’s internal stakeholder (employees) engagement initiatives if the need is identified in the initial stage.

Also offered as a stand alone product.  Please get in touch for details.

Stakeholder Engagement Training

Bespoke one day hands-on training programme preparing organisation’s senior managers to engage.  Participants are trained on active listening and engagement skills, professional role playing actors are often invited for the managers to practice their engagement skills in a safe environment.

Internal Communications Review and Strategy Development

Practical “fire-fighting” interventions by professionals with profound experience in communication crisis management or workshops for company communications professionals on how to communicate with stakeholders during crisis.

Offered as a stand alone product.  Please get in touch for details.

Stakeholder and Issue Mapping

A simple tool aiming to assist organisations in collecting information on issues, stakeholders and their attitudes in order to develop key messages, engagement approaches and plan action steps.

Structured Stakeholder Dialogues

An approach to engage with stakeholders via a series of dialogue sessions.  Issues raised at the session are collected and the company takes on the responsibility to develop action plans to address issues raised.  Structured and audited dialogue reports are often prepared as a result of such engagement.

Treat Your Employees as Stakeholders

A specialist workshop for managers responsible for employee engagement and communication.

Also offered as a stand alone product.  Please get in touch for details.

Stakeholder and Issue Materiality Analysis

An approach that helps organisations prioritise issues and resources for active stakeholder engagement

Change Management Programmes

Bespoke change management programmes to support any organisation developing new ways of stakeholder engagement.

Corporate Communication on Social Media–Workshop

A workshop on how to engage social media in communication with stakeholders.

Also offered as a stand alone product.  Please get in touch for details.

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Stakeholder & Issue Map, template example

Stakeholder 1

EU energy sector

Supportive/hostile/neutral

Continue personal engagement

To be defined with the client

Invite for dialogue

Sphere of Influence

Attitude

Key engagement
approach

Key
message

Next
action

Stakeholder 2

National government, economic policy

Supportive/hostile/neutral

Identify and engage with influencers; attempt personal engagement

To be defined with the client

Attempt to organise a meeting to explain about the concept of dialogue

Sphere of Influence

Attitude

Key engagement
approach

Key
message

Next
action

Stakeholder 3

National parliament, welfare reforms

Supportive/hostile/neutral

Identify and engage with influencers; continue personal engagement where possible

To be defined with the client

Plan a meeting to explain about the concept of dialogue

Sphere of Influence

Attitude

Key engagement
approach

Key
message

Next
action

Stakeholder & Issue Materiality Matrix

An approach that helps organisations prioritise issues and resources for active stakeholder engagement

Issue
B

Issue
D

Issue
H

Issue
F

Issue
C

Issue
E

Level of Interest to Stakeholders

Low

High

Issue
A

Low

Current or potential impact on the Group

High

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InReach Global Consulting LLP is a limited liability partnership, registered in England and Wales, registered number OC379369.